Last Updated: January 15, 2024
By accessing or using Report Fetcher ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Report Fetcher is a Shopify application that provides advanced reporting and analytics services for Shopify store owners. The Service includes:
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By using Report Fetcher, you represent and warrant that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Report Fetcher offers multiple subscription tiers: Starter, Professional, and Enterprise. Each plan includes specific features and limitations as described on our pricing page.
We offer a 14-day free trial for new users. No credit card is required to start the trial. At the end of the trial period, you will be charged for your selected plan unless you cancel before the trial ends.
Subscriptions are billed on a monthly basis unless otherwise specified. Your subscription will automatically renew at the end of each billing period unless you cancel.
All payments are processed through Shopify's secure payment system. You agree to pay all fees associated with your subscription. We reserve the right to modify our pricing with 30 days' notice.
We offer a 30-day money-back guarantee. If you're not satisfied with our Service within the first 30 days, contact us for a full refund. After 30 days, refunds are provided at our discretion.
You agree not to use the Service to:
You retain all ownership rights to the data you input into or generate through Report Fetcher. We claim no intellectual property rights over the content you provide.
By using Report Fetcher, you grant us permission to access your Shopify store data necessary to provide the Service. This includes order information, product data, customer information, and other relevant store metrics.
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
The Service and its original content, features, and functionality are owned by Report Fetcher and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Report Fetcher integrates with Shopify and may integrate with other third-party services. Your use of these services is subject to their respective terms and conditions. We are not responsible for the content, privacy policies, or practices of third-party services.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We will make reasonable efforts to notify you of significant changes.
We may perform scheduled maintenance that temporarily interrupts the Service. We will attempt to provide advance notice of scheduled maintenance when possible.
You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellations take effect at the end of your current billing period.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we deem harmful to our Service or other users. We will provide notice when possible.
Upon termination, your right to use the Service will immediately cease. We will retain your data for 30 days after termination, after which it may be permanently deleted.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPORT FETCHER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
You agree to indemnify, defend, and hold harmless Report Fetcher and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law provisions.
We encourage you to contact us first to resolve any disputes informally. Most concerns can be resolved quickly through our support team.
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
If you have questions about these Terms, please contact us:
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Report Fetcher regarding the use of the Service and supersede all prior agreements.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Report Fetcher.
Acknowledgment: By using Report Fetcher, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.